Greta,

I have got these emails to from the same member over and over again for the past few days seems like 3 or 4 emails of the same per hour for the past 3 days straight and just so you know I submitted a support ticket and was told that it would be forwarded to the tech who will see if there is a glitch in the system so we shall see. If you know anything keep me updated!!!

Hi Greta & William,

We apologize for this inconvenience, there has been a system glitch that the same broadcast emails were sent several times over to few VN members. Our tech department is investigating further on this.

Thanks for your patience and again, we apologize for the inconvenience caused.

I am still getting them every 15 minutes like clockwork. I hope they get it fixed soon. When I first saw it I had to go through 4 full pages of broadcast emails.

Not sure if the problem is fixed as I just dleeted some of this same email out of my inbox form 7 hours ago to 11 minutes ago and had 21 messages. Guess we will see. Will reply to my support ticket if it does not seems to subside this weekend. Will be on off and on as I am going away but not fair.

However, August 7th-14th will not have interenet as on vacation so will have to catch up during this time as its the same week every year.


Anyway here is 2 updates:

1:

Hi William,

Yes there are still a few broadcast mails in the queue. This should end in the next few hours, maybe tomorrow... Sorry for the inconvenience. Hopefully this should not happen at all with the new version of ViralNetworks.

Thanks for following up a with us!

Let us know if you need any further assistance.

Best regards,

Julien Duc
VP of Operations
http://www.ColinKlinkert.com/

Note: The system automatically closes tickets after we respond to them, but if your problem has not been resolved yet, simply respond to the ticket to reopen it.

2:

Hi William,

Yes, our technicians (Tycho & Michiel) are working on ViralNetworks at the moment (and for the past few days, and for the next few days), but it should be back online soon. Thanks for your patience.

Let us know if you need any further assistance.

Best regards,

Julien Duc
VP of Operations
http://www.ColinKlinkert.com/

Note: The system automatically closes tickets after we respond to them, but if your problem has not been resolved yet, simply respond to the ticket to reopen it.

They are still coming to me fast and furious delted 75 today and its not midday yet here. I could not get on to the system yesteday and that made it a bit worse..lol..

It does seem to have about stopped...just one of them there thang I rekon...goes with working with computers.The first day it started I mailed Frank and his assistant got back with me within a couple of hours sayin they didn't know for sure what the problem was...but that shows that folks keep an eye on what they are doing, or trying to do.
Thanks to all for their patience, and just maybe we have our new site here really soon...just keep an eye out!

Thanks VN team for your fast response and action toward this problem. It has died down a lot so I think it is about fixed as I had 2 more emails 3 & 5 hours ago and thats it!

At Last! am I glad that I did not see any today..Thank you Admin